1.We are professional DAHUA products reseller who offers 100% original products manufactured by DAHUA, but we will only offer some unbranded products(without DAHUA brand on the product) from 2015;some style will havebot dahua logo,please understand! 2. Please take note that our inventory is changing every day, so we cannot make sure what you order has stock. If you need the order urgently , please contact us before you pay. all dahua products we can send you in 15- 25days normally if we havenot stock ,If you cannot wait, please don't place order; 3.All DAHUA products are with English version only. If you need to buy any other model which is not displayed in our shop, please contact with us; 4.Retail and wholesale customers are both welcomed. If you want to place quantity order, please contact with us; 5.For payment, we also accept T/T and Western Union. If you pay by T/T or Western Union, we will offer you 5% discount. Our online shop is mainly for retail and we will require you to pay by T/T or Western Union for order up to certain quantity; 6.For shipping, we set EMS by default but other shipping methods like DHL, UPS, FEDEX etc. are also available. You can just pay for the EMS shipping. We will evaluate which express is the best for your country and then use the best one if the cost you have paid is enough or similar. Or if you like any express company, please contact with us before you pay. The shipping cost charged by the system is not correct normally when you order different items together, so please remember to ask us to check the exact cost and revise price for you before you order; 7.For product warranty, we provide 2-year warranty period(since the date you receive the order). Shipping cost of returning the defective product will be borne by the buyer after 1 years later 8.If you have any question, please leave message to us. We will reply you as soon as possible; 9.Please confirm the delivery for us after you have received the order and everything is ok; 10.If you are satisfied with our product and service, please give us a good feedback . Cutomers who LOVEs opening dispute or giving bad feedback without appropriate reason are not welcomed. and any clients have collect our website for the following QR Code we will send special gifts and more discount!